I contacted South Pointe Chevrolet through the internet to inquire about the possibility of test driving an AWD Chevrolet Blazer. I had seen that one might be in transit to the dealership while looking at the Chevrolet website and searching for AWD Blazers near my address. Within 5 minutes, I received a phone call from the sales manager, Frankie Love, who told me that he did not have an AWD Blazer but if I wanted to test drive a Blazer, he did have one available. I agreed to come in the next morning with my husband to test drive the Blazer. The next day, I received a phone call from Frankie, confirming the test drive for 11; however, my husband had to work earlier than normal, so I went alone. When, I arrived, I was met by a saleman John Connor, who told me that Frankie had asked him to work with me. John told me that the Blazer I had come to test drive had just been sold, so I did not have a chance to test drive a Blazer since it was the only one the dealership had in its inventory. I wasn't going to purchase the 2WD Blazer, so I wasn't extremely disappointed, and we did look at the car and its features since it was the same trim level that I was interested in-the RS. After looking the car over, we went inside and talked about the colors, packages, and features I would want and finding an AWD with those points. We found a 2019 AWD Blazer in Nightfall Gray Metallic in Oklahoma City and I completed my paperwork, and my husband signed his part on the way home that night. This was on Wednesday. Thursday afternoon, Frankie Love called to say he was still working to bring the car from Oklahoma City to Tulsa. On Friday morning, I was at a movie when my I received 2 phone calls, so I stepped out to check. John had called; he left a message asking me to call him. Thinking that my new gray Blazer was in Tulsa, I called John back, and he told me that, no, the gray Blazer was not yet in Tulsa. However, a white AWD RS had arrived at the dealership, and they knew that was the car I had actually contacted them about in the first place. He asked me if I was interested, and, if I was, he could pull it into the showroom to keep the car from being moved before I arrived at the dealership. I said that, yes, of course, I was interested in the white AWD Blazer, and to please hold on to it. I test drove it, and it drove so much better than I expected after reading the Edmund's and Car and Driver reviews. We reworked the paperwork, and I drove home in my beautiful new 2019 Summit White AWD Blazer RS with the sun and wheels package. My husband loves it, too! The experience was not frustrating at all-each contact with a different department (sales, finance, or post-sales explanations) has been beyond expectations. This is the 4th Chevrolet we have purchased from South Pointe. There is a reason we keep coming back!
Lurene, thank you for your kind words. We feel our sales department is one of the reasons customers continue to visit South Pointe Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next sales appointment!
My salesperson Jonathan was very helpful, prompt and respectful of my time. The finance rep (I forgot his name) was also very helpful. He explained everything in detail, asked if I had any questions or concerns about anything. Everyone there spoke to me and were very attentive to my needs.
Bought my car there and love it. This was my first service experience there and think they solved the issue that another dealer in California couldn't when I was there. And my service rep even came to the house himself to pick me up so i could get my car back after service was completed. So glad I moved to Tulsa
It is ironic that whenever I have brought my truck in there is always more wrong with it than when I brought it in for. The first time I brought it in for a window sensor and left with a window sensor and tire sensor issue. Then the next time I brought it in about the window sensor, I left with a window, tire, and seat sensor issue. Keep in mind, these issues (two of them) occurred while in your shop.
We had the most enjoyable experience at this dealership thanks to Bob Vanhouse. My husband loved his prior experience with Bob purchasing his truck last year that we knew exactly who we would be buying our next car from. So happy to refer him and this dealership to our family and friends!