I dropped my car at the morning and I have been confirmed to receive call back in an hour or so. Until evening I did not received call. I called twice and then came to know that my car is yet to diagnosis for the fault. I called again and then received confirmation on estimate. Although I did not get my car service on the same day. I received it on next day. The airbag light for which I serviced the car, it immediately came back very next day. So it is not fixed permanently. I took my car again to dealership but associate said they do not have mechanic to fix that and I have to come again very next Monday. Now, I already paid money for the fault which is a factory recall (2009 Impala airbag error, the factory recall was announced in 2016) and still it is not fixed. Not sure how I can get my money back if dealership is not covering factory recall.
The gentleman that helped my daughter was very professional and explain things to my daughter. It’s her first car she bought herself. He took time to explain the car maintenance needed for her car. Thank you
My service went very smooth. My advisor Craig Yi did an excellent job to take care of me. I really appreciate his efforts to make my experience at South pointe chevy wonderful. I definitely would recommend this service center to others.