BOUGHT A CHEV COLORADO - YOU STILL CAN NOT PUT GAS IN THE TANK, YOU GUYS HAVE WORKED ON IT 3 TIME AND IT IS STILL NOT FIXED. PAYING FOR A NEW TRUCK THAT I CAN'T EVEN PUT BUT 20 CENT AT A TIME BEFORE IT CLICKS OFF, SO I AM STAND AT THE GAS PUMP FOR 20 MINS TRYING TO GET $20 WORTH OF GAS.. ABOUT TO START POSTING THIS ON FACEBOOK....
Overall the experience was a success, but getting to that finish line took a lot of effort on my part and especially my sales person. It was not the fault of the dealership that another dealer would not dealer swap for my truck, but my sales person was persistent in finding me a truck to fit my request. Had the efforts of my sales person, sales manager and gm not been hard working this deal would not of happened. Always there is some little thing that dealerships fail to do, but overall this was a successful experience.
I Was told a certain price for a job to be completed and was charged an extreme amount more. I was also told that my vehicle would be finished in a set amount of time but spent several hours more there without any sort of notification. I had to walk into the service managers office and get a time line on my own without any notification what so ever. This is not the first time I had experienced this type of service. I have personally not ever had a good experience here and would not recommend any one to waste their time like I did.
Jason Hunget is a tremendous Service Representative. He knows what he's talking about and keeps us informed as the service is being done. If all service agents were like him, South Pointe Cheverlot would be the better for it. We're looking to buy a new vehicle very soon and will look at South Pointe because of the service we get from Jason.
The timeframe for an oil change and tire rotation seem to be a little long especially after making an appointment (3 hrs). They also checked a headlight bulb so maybe that made the difference, not sure.