I was at South Pointe Chevrolet Tulsa regarding my Chevy Cruze issue. My advisor Charles Tottress was awesome. He was very helpful, professional and made my experience wonderful. Overall, I was very satisfied with the service I received.
the mechanic doesn't know what he's doing I have spent over 2000. dollars on his guesses.Replacing part unnecessary if I wanted new parts I would have gotten a new car.My car still has a issue that I have paid for him to fix. My car ran better before I brought it in.I'm not paying for another guess when they really figure out the problem its on them. besides didnt have the noise till after they worked on it
I called and they could not find my car. Went and showed them where it was. Then called to check on it and the person who answered said he had been looking for it all day. He had not idea I went and showed them where it was and they had a ticket for it. Seems like there is a lack of communication. I finally spoke with Craig and he was great. Followed up with me on the status of my car and was very professional. Yal need more people like him.
I did like the ease of checking my car in and it was ready when I wanted to pick it up. I was shocked to find out several things were wrong with my car, since it runs so well. I was told I needed a new battery but I bought one a little over a year ago. The man I dealt with was very nice. It took a while to get my car tho because he was so busy and there were lots of interruptions. I appreciated that they washed my car for me.
The display STILL says "serv TPM" which I interpret to mean "service the tire pressure monitor." That is what it said when I brought it to you on Wednesday. You had the truck most of the day, and this was supposed to be fixed. Now I will have to bring it back and let you fiddle with it for a while and figure out what really needs to be done to fix it. Frustrating.
My wife brought in her 2014 Chevy Silverado to get an oriole change and she asked if They would wash it but it was not done so she canceled that part of the service. But overall service in our past years have been great.