683 Reviews Found
Confirmed Service Customer
Great customer service, friendly and always letting you know about specials on oil changes and anything else discount.
Terri F.
TULSA
Business Response
Terri, our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole South Pointe Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
The service department took care of my problem quickly and effortlessly.
Kathy C.
BROKEN ARROW
Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
Took my Silverado in for the brakes to be looked at due to the recall. I asked to let me know if everything was fine or if it needed to be fixed. About an hour later I was told it needed to be fixed but they didn’t have the part and that they should have it that day or the next. I have yet to even hear from them.
Daniel H.
TULSA
Business Response
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
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Confirmed Service Customer
didn't follow directions when i DID not wanted my tires rotated and way over priced for brake changes
Darrell B.
BROKEN ARROW
Business Response
We would like to apologize for your recent experience at our service department. Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.
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Confirmed Service Customer
Very dissatisfied with how long it took to do an oil change. 2 hours.
Israel V.
TULSA
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Confirmed Sales Customer
Wess was very professional, kept me updated and my truck
Charles J.
BROKEN ARROW
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Confirmed Service Customer
Well I was told power seats and turnouts it was power seat and didn’t really get what I wanted. Enough said
Paul R.
BROKEN ARROW
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Confirmed Service Customer
I went in for an oil change and tire rotation. This is what I get every time I go in. This time though it took 1.5 hours or a little more to complete the service?
Steven S.
TULSA
Business Response
Hello Steve, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The fellow I dealt with was a very nice person who made me feel glad that I had come in to have my car serviced. He answered my questions and concerns. He is an asset to your company.
Sandra A.
TULSA
Business Response
Sandra- thank you for taking the time to write about your experience at our dealership. All of us at South Pointe Chevrolet pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
The whole team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
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Confirmed Service Customer
Had a wonderful experience bringing my car in for repair covered by an extended warranty. The details of the warranty were clearly explained over the phone, so no surprises at the dealership. I was offered a quick appointment time, parts were ordered prior to my visit, and the repair took just a day to complete. Everyone was incredibly accommodating and professional. So happy to work with South Pointe!
Dustin C.
TULSA
Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Great service and price. Good folks in the service dept at southpoint
Wesley R.
TULSA
Business Response
Wesley, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Business Response
John, we appreciate the kind words!
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Confirmed Sales Customer
it would be good if the financing department treated the client better and as a suggestion it would be excellent to have bilingual English-Spanish staff at the dealership
Oscar G.
TULSA
Business Response
Thank you for taking the time to share your feedback, Oscar. I'm happy to hear that our sales team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Got my vehicle in and out fast and fixed the problem the first time
Lance H.
OWASSO
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Confirmed Service Customer
Recall for brake pump. Dealership replaced in a timely manner.
Mike S.
BIXBY