646 Reviews Found
Business Response
Thanks a bunch!
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Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Took a little while to get a tech to wait on me but other than that it was seamless
Adrien C.
TULSA
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Service was for a recall which the service department took care of promptly and with courtesy.
Gary R.
JENKS
Business Response
Thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.
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Confirmed Service Customer
Wes did a Fabulous job on time great information and service
Robert R.
TULSA
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
We appreciate the kind words!
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Confirmed Service Customer
I told Jody I wanted to pay for nitrogen in my tires and that I was missing a valve stem cap on one of my tires. He said he would take care of it. They were not done. Tires were rotated and oil/wiper blades were changed. However I had to adjust the driver side wiper blade myself as it was noticeably cockeyed and not laying flat against the glass. The main reason I brought the truck here was to have the recalls and headrest DVD players looked at because I can go anywhere else for the basic services.
Sarah K.
JENKS
Business Response
We would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Business Response
Thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.
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Confirmed Service Customer
dropped off my truck at the appointment time, picked up the truck on time with no waiting. the service writer explained what the procedure would take and when the truck would be ready. He was friendly and treated me in a professional manner just like I get treated every time I come to the dealership for service. Thanks and keep up the customer comes first approach.
Robert E.
BROKEN ARROW
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
My Traverse needed extensive repairs and it required several days to get all the parts. They loaned me a vehicle while mine was in for service and my service representative, Kenny Peevyhouse made sure I was kept up to date on their progress.
Bari H.
TULSA
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the South Pointe Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Confirmed Service Customer
Service was quick and well done for an excellent price.
Gregory B.
TULSA
Business Response
Gregory - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
The customer waiting area is in need of a serious updating. The waiting area was cold and everyone in there either kept their coat on or had to be cold during their wait.
Robert W.
BROKEN ARROW
Business Response
Robert, thank you for taking the time to write about your experience at our dealership. All of us at South Pointe Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Business Response
Hello Donnel, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service Adviser, Wes, called me by my name when I exited the truck, never met Wes before. He listened to my problem with the truck and let me know the service should be completed within a couple hours, the truck came out in about an hour and a half. Wes was very thorough in his explanation of the work performed on my truck.
Shawn N.
BROKEN ARROW
Business Response
Shawn- thank you for taking the time to write about your experience at our dealership. All of us at South Pointe Chevrolet pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!