I had an ongoing problem with one tire they kept telling me that the tire sensor was messing up I kept telling them I thought it was the tire just went on for several months finally the other day I check the tire and found a leak in it in the same I called the service manager and told him about it he told me he definitely take care of it when I went in there the service manager never even showed up he sent one of his advisers out there and told them they would pay half of the tire if I would pay for the other half this made me very unsatisfied I will not be purchasing a Nother vehicle from you I do not believe this was handled correctly thank you.
One reason that I always come to South Point is due to Bob
One reason that I come to South Pointe is due to Bob VanHouse. He is an asset to your company. I can always count on him to go the extra mile for me and treat me with respect. I will not waste my time going to another dealership. All your employees are very friendly and efficient. Job well done by all.
Horrible customer service. Service guys don’t call you back. This will be my third time in and the problem is still not fixed. I mine as well go to a different Chevy dealership. Waste of my time & money! The service/mechanics don’t know what their doing!
A door pull was broken during the visit but it was repaired while I waited.Dont know how this happened but service rep repaired while I waited.I have always had good revive here and will continue to return.
Always courteous and without problems.