There were only 3 service advisors who seemed to be overwhelmed with the number of cars arriving for service. My work was done correctly in a timely manner and the one thing that kept me from giving 5 stars was the wait in getting my car written up and then waiting to pick up my car once it was finished. My service advisor was pleasant and apologized for the wait. Hire more advisors.
Good experience, only thing I would like differently would be a loaner provided upon request regardless of reason for visit. As a Real Estate Agent I need to drive all day for appointments and Lexus of Tulsa would always provide a loaner at request even for normal maintenance services.
I came in for oil change and a cap fluids off and I recently today found out that none of my fluids was capped off I tried to use my windshield wiper spray and nothing came out so I'm not too pleased are happy makes me question if they really changed my oil?