My experience was good. They did everything they said they would. Furnished transportation home and back to the dealership from home. My only complaint is the Labor Charge Rate. at 142.00 and hour that is more expensive than My diesel RV at a Freightliner Chassis service center ( The RV is a freightliner chasis diesel pusher) The rate for them is only 125.00 per hour and they are a lot harder to get access to work on the engine.